Customer Service

Zwei Mitarbeiter mit Schutzhelmen vor der Briganto AluPreciser Plattensäge in einer Industriehalle.

Our hotline takes you directly to the Service Team without any detours – no waiting loop, just prompt help from a specialist. Our service doesn’t end with delivery; it’s an ongoing commitment.


With scheduling regular service visits, individual customer service contracts, and preventive maintenance, we keep your production running and eliminating unplanned downtimes.

And we go further: together with you, we optimize operational processes and your sawing operation. This increases your productivity and reduces costs for personnel, machines, tools, and maintenance – cut by cut.

Service Hotline
+43 (0) 676 845619500
service@briganto.com

For trouble-free operational processes and maximum machine uptime, our experienced service team is reliably at your side – whether this is for maintenance, inspection, or quick repairs. If an issue arises, we are there for you by phone, via online or directly on site - without delays. As a result, the amount of downtime remains minimal.

Briganto Alu Assist – Application Technology well thought through

The correct interaction of material, machine, sawing parameters, and tooling produce extraordinary results. Enhance your aluminum cutting operations with our expertise!

Consulting

With Briganto, you benefit from comprehensive consulting towards your aluminum cut-to-size process. Our specialists will advise you individually on your specific applications, analyze existing processes and develop customized solutions for greater efficiency, precision, and cost-effectiveness. This is how you get the most out of your systems and materials.

Process Optimization


At Briganto, the service does not end with the delivery of your aluminum sawing machine. Our experts are on site until your entire sawing process runs efficiently. They develop optimal cutting parameters, adjust, and improve and all handling steps. This process considers machine, material, tool, and cutting quality to achieve high precision, faster cycles, and productivity enhancements.

Training

Our training classes promote technical understanding for optimal cutting results. We show your team directly on the machine how cutting parameters such as saw blade protrusion or saw feed speed have an effect, why wool shavings occur and much more. For better expertise, better results – from the first cut on.

Saw Blades

At Briganto, we leave nothing to chance. We design saw blades tailored to each of our aluminum sawing machines, ensuring they are precisely matched to the specific machine and application. This approach guarantees optimal harmony between the equipment, materials, and the sawing procedure.

Briganto AluAssist Service und Wartung: Techniker bei der Montage einer Plattensäge zur Sicherstellung maximaler Präzision.
Download Saw Blade Overview

Start now your aluminum cut-to-size operation in a new dimension

Let our application experts advise you and take the processes to the next higher level!

Arrange a consultation